I. IntroductionCUH&P by Yulia Volimerets, LLC, doing business as Chicago Institute of Hypnosis and Coaching (“Institute,” “we,” “our,” or “us”), values your privacy and is committed to protecting the personal information of our students, clients, and website visitors. This Privacy Policy describes how we collect, use, share, and protect your personal information. By using our website or services, you consent to the practices described herein.

II. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Geolocation (IP-based or form-submitted)
• Payment-related data (processed through secure third-party services)
• Other information you voluntarily submit

We collect personal data when you:

• Enroll in a course, training, or program
• Register for a consultation, webinar, or coaching session
• Contact us via our website, email, or phone
• Subscribe to marketing communications
• Make a payment for services or access

III. Use of Information

We use your information to:

• Deliver coaching, hypnosis, and educational services
• Provide access to our learning platform (Moodle)
• Manage student enrollment, payments, and certification
• Send emails and updates (via SendPulse)
• Maintain customer relations (via KommoCRM)
• Comply with legal and regulatory requirements

You may opt out of marketing communications at any time by using the “unsubscribe” link included in our emails.
IV. Legal Basis for Processing (for International Users)For users located in jurisdictions with data protection regulations (e.g., the EU/EEA under GDPR), we rely on:

• Your consent
• Contractual necessity for service delivery
• Our legitimate interests, such as customer support and service improvement
• Compliance with legal obligations

V. Data Storage and Protection

Your data is securely stored and processed through authorized third-party platforms, including:

• KommoCRM for customer relationship management
• SendPulse for marketing communications

We implement appropriate administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your personal information.

VI. Data Processing by Third-Party Service Providers

Our third-party service providers act as data processors on our behalf and are contractually obligated to process personal data only per our instructions and in compliance with applicable data protection laws. These processors include:

• KommoCRM, for data storage and client management
• SendPulse, for email marketing and communication automation

Each service provider maintains its own Data Processing Agreement (DPA) and security protocols.

VII. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Authorized Institute staff and instructors
• Third-party providers under confidentiality agreements
• Regulatory or legal authorities, where required by law

VIII. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Enhance user experience
• Track visitor behavior
• Customize content and advertisements

You may disable cookies in your browser settings. However, doing so may affect website functionality.

IX. International Users and Cross-Border Data Transfers

Our services are operated from the United States. If you access our website or services from outside the U.S., including jurisdictions with data protection laws (such as GDPR or similar laws in Eastern Europe, Central Asia, or other regions), you acknowledge and agree that:

• Your data may be transferred to and processed in the United States;
• U.S. laws may offer different levels of data protection than your jurisdiction;
• By using our services and submitting your data, you consent to this transfer and processing.

We do not localize data storage in any country outside the U.S. and rely on your consent and legitimate interest for lawful processing.

X. California Privacy Rights (CCPA/CPRA)

If you are a California resident, under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), you have the right to:

• Know what personal data we collect, use, and disclose
• Request access to or deletion of your data
• Request correction of inaccurate data
• Opt out of the sale or sharing of personal data (we do not sell your data)
• Limit the use and disclosure of sensitive data (not applicable, as we do not collect such data)

To exercise any of these rights, please email info@institute-hypnosis.com with the subject line "California Privacy Request".

XI. Student Records Compliance

We maintain student records, including:

• Enrollment agreements
• Academic transcripts
• Financial records

These records are retained in compliance with the requirements of the Illinois Board of Higher Education (IBHE).

XII. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect, store, or process personal data from individuals under the age of 13. If we learn that a child under 13 has submitted personal information, we will delete it promptly.

XIII. Your Rights and Choices

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to certain processing activities
• Submit complaints to a supervisory authority in your jurisdiction

To make a request, email us at info@institute-hypnosis.com.

XIV. Policy Updates

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on our website with a new “Last Updated” date. Continued use of our services after such updates constitutes acceptance of the revised policy.

XV. Contact Information

Chicago Institute of Hypnosis and Coaching
CUH&P by Yulia Volimerets, LLC
📧 Email: info@institute-hypnosis.com
📍 Address: 1821 Walden Office Square, Suite 400, Schaumburg, IL 60173
📞 Phone: +1 (312) 818-1500

XVI. Accreditation & Disclosures

Approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education (IBHE).

• Not accredited by a U.S. Department of Education-recognized accrediting body.
• Coaching programs accredited by the International Coaching Federation (ICF).
• Hypnosis instructors certified by the National Guild of Hypnotists (NGH).

Last updated: September 27, 2025